Case Studies
Systems work with measurable operational and business impact.
These cases focus on measurable outcomes: queue elimination, realtime data visibility, custom platform integrations, and compliance-conscious delivery.
Systems work with measurable operational and business impact.
These cases focus on measurable outcomes: queue elimination, realtime data visibility, custom platform integrations, and compliance-conscious delivery.
Automation & Operations
Automated Fundraiser Acknowledgment at Scale
Replaced manual outsourced thank-you workflows with automated browser execution for high-volume fundraiser pages.
Outcome: Achieved roughly 12x per-operator throughput and ran 72 concurrent automation instances to eliminate persistent backlog.
images/work/chat-realtimeAutomation at scale case preview
- playwright
- typescript
- node.js
- automation
- Removed recurring backlog despite large monthly fundraiser volume
- Reduced human-error-prone template handling
- Improved response-time enough to increase fundraiser chat engagement
Realtime Product Systems
Realtime Fundraiser Creation + Donation Signal Pipeline
Built an app workflow that captured fundraiser lifecycle and donation events without waiting for delayed batch files.
Outcome: Removed a 48-hour reporting lag and enabled immediate context for teams supporting fundraisers in realtime.
images/work/command-sseRealtime fundraising pipeline case preview
- express
- svelte
- mongodb
- meta api
- One-click fundraiser creation path integrated with Meta APIs
- Immediate donation visibility instead of delayed CSV ingestion
- Supported operations at millions-of-users scale
Platform Architecture
Custom Substack Publishing Pipeline in Rust
Built a Rust monorepo platform that connected CMS events, queued workers, and publishing automation for Substack-oriented content operations.
Outcome: Shipped a deterministic automation chain from Directus webhooks through queued workers to publishing actions.
images/work/operational-visibilityCustom Substack publishing platform case preview
- rust
- axum
- directus
- event queue
- substack
- 13-crate workspace split across libs/services/tools
- Webhook event typing with collection/operation routing
- Queue-driven processing and custom Substack integration